Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account and using the Service:

• Account information: name, email address, school name, and password.
• School data: student records, attendance logs, fee payments, exam scores, and parent contact details.
• Communication data: messages sent between teachers and parents through the platform.

2. Information Collected Automatically

When you use the Service, we automatically collect:

• Usage data: pages visited, features used, time spent on the platform.
• Device data: browser type, operating system, IP address.
• Cookies and similar technologies: see our Cookie Policy for details.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service.
• Process transactions and send payment confirmations.
• Send service-related communications (e.g., password resets, billing updates).
• Respond to your inquiries and provide support.
• Detect, prevent, and address technical issues or abuse.

4. Data Sharing & Third Parties

We do not sell your personal data. We share data only with trusted third-party service providers who help us operate the Service:

• Supabase: database and authentication infrastructure.
• Paystack: payment processing (fee collections).
• Resend: email delivery.
• Termii: SMS notifications.

Each provider is contractually obligated to protect your data and may only use it for the specific services they perform.

5. Data Retention

We retain your data for as long as your account is active. Upon account termination, your data is deleted within 30 days unless we are required to retain it for legal or regulatory purposes. Backup copies may persist temporarily beyond this period.

6. Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and at rest, to protect your data. Access to your data is restricted to authorised personnel only. However, no online service is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at support@simpleschools.ng.

8. Children’s Privacy

The Service is used by schools to manage student data. We do not collect personal information directly from children. Schools are responsible for obtaining any necessary consent from parents or guardians before submitting student data to the Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes will be communicated via email or through the Service.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@simpleschools.ng.